www.demenager-pratique.comFacebook
SUIVRE LA CSD ÉGALEMENT SUR : FacebookTwitterLinkedin

LA CHAMBRE SYNDICALE
DU DÉMÉNAGEMENT

au service des professionnels depuis 1890

Adhérent FNTR
FNTR

DES OUTILS ET DES CONTENUS EXCLUSIFS POUR NOS ADHERENTS

Menu
OFFRES D'EMPLOIS

Détail de l'offre d'emploi : Technicien : cubage déménagement international

Entreprise : SANTA FE RELOCATION SERVICES

21/09/2022

Description de l'offre


Description :

JOB TITLE:                             Surveyor

REPORTS TO:                        France Sales Director

AREA:                                           Paris & Paris area

Job Description:                    Presentable, professional and aware of your cultural surroundings you will win moves by positioning Santa Fe Relocation as the Company of choice for mobility.

English speaking is mandatory, even if 80% of the work will be in French, and we speak French in our France offices.

RESPONSIBILITIES:

 The surveyor

  • Determines the customer/assignee’s needs and has the responsibility to match these needs with the company’s service capabilities

 Pre-move survey

  • Ensure you are equipped with all necessary equipment to carry out a full survey, eg Survey pack, Business cards, tape measure, digital camera, app. etc.
  • Reach the customer/assignee's residence at the scheduled time.
  • Be respectful of cultural surroundings.
  • Understand various policies and allowances that relate to each account.
  • Provide accurate assessment of HHG volume at residence, detailing the necessary labour, materials and time required to carry out the move.
  • Ensure customer/assignee is reassured, understands the move process, custom formalities, insurance and additional relocation services.
  • Fully explain services to the customer/assignee, and outline their responsibilities within the moving process.
  • Gain additional business through cross selling additional services, such as Autosource, Smart Currency, pet moves and vehicle moves.
  • Sell & advise on fully comprehensive Shipment Protection within our guidelines.
  • Take digital photographs of access, parking, high value or delicate items and ensure they reach the coordinator.
  • Feedback relevant information to the office within required timeframe. Customer/assignee instructions and requirements should be conveyed in a clear and concise manner.
  • Establish and maintain strong relationships with various stakeholders, eg. Account Manager, coordinator, crews etc.
  • Work closely with teams to ensure that any issues are resolved speedily and to the full satisfaction of the client.
  • Do access checks for moving that arrive in your area, so the team can organize delivery.
  • Quality Control visits throughout move process.
  • Deliver packing materials to assignee in advance if required.
  • Cover surveys for colleagues during holidays and times of absence.
  • At all times be aware of opportunities to note further Sales situations, i.e the family move may be part of a group move, or the assignee may be replacing someone else who may also require relocations services.
  • Attend surveyors meetings and share ideas and experiences.
Type de contrat : CDI
Salaire brut annuel : Selon expérience et/ou profil

Compétences demandées


Description de la fonction : Précis, ponctuel, ouvert aux différentes cultures, attitude positive, posé et rassurant, de bons conseils pour les clients
Années d'expérience minimum : Plus important que les années d'expérience, l'attitude, le comportement et l'ouverture sur le service client sont des critères très importants pour nous
Permis: Permis B

Votre contact


Raison sociale : SANTA FE RELOCATION
Nom : Pirat Charles
Tél : 06 84 82 44 28
E-mail : charles.pirat@santaferelo.com